Manuel du propriétaire pour les modèles LG incluant : WKE100H A, WKG101H A, WKE100HVA, WashTower Electric Stacked Laundry Center
us main.book.book
kyeonghoon.kang
MANUEL DU PROPRIÉTAIRE LAUNDRY CENTER – gscs-b2c.lge.com
6 INSTRUCTIONS DE SÉCURITÉ IMPORTANTES – Il s’agit d’un seul appareil et d’une seule unité pour la vente, la livraison et l’installation. – Ne pas démonter cet appareil car il ne peut pas être installé en configuration juxtaposée.
CENTRE DE LAVAGE
Ce n’est pas votre appareil ? Recherche de manuels / fiches techniques :
Info Fichier : application/pdf, 64 Pages, 5.11MB
DocumentDocumentWM EUS MFL71728965 03 210407 00 WEB FR ;
OWNER'S MANUAL
LAUNDRY CENTER
Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times.
ENGLISH WKE100H*A / WKG101H*A
MFL71728965 Rev.03_040721
www.lg.com
Copyright © 2021 LG Electronics Inc. All Rights Reserved.
2
TABLE OF CONTENTS
3 IMPORTANT SAFETY INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE 4 WARNING STATEMENTS 8 CAUTION STATEMENTS
9 PRODUCT OVERVIEW
9 Product Features
11 OPERATION-WASHER
11 Using the Washer 14 Adding Cleaning Products 16 Control Panel 19 Wash Cycles 22 Cycle Modifiers 22 Options and Extra Functions
24 OPERATION-DRYER
24 Using the Dryer 26 Control Panel 28 Dry Cycles 30 Cycle Modifiers 30 Options and Extra Functions
32 SMART FUNCTIONS
32 Using LG ThinQ Application 34 Smart DiagnosisTM Function
36 MAINTENANCE
36 Washer 42 Dryer
44 TROUBLESHOOTING
44 Washer 52 Dryer 56 Common
57 LIMITED WARRANTY
57 USA
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS 3
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety for a Dryer
WARNING
Fire Hazard Failure to follow safety warnings exactly could result in serious injury, death or property damage. Do not install a booster fan in the exhaust duct. Install all clothes dryer in accordance with the installation instructions of the manufacturer of dryer.
WARNING:
FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death or property damage. · Do not store or use gasoline or other flammable vapors and liquids in
the vicinity of this or any other appliance. · WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance. - Do not touch any electrical switch; do not use any phone in your
building. - Clear the room, building or area of all occupants. - Immediately call your gas supplier from a neighbor's phone. Follow
the gas supplier's instructions. - If you cannot reach your gas supplier, call the fire department. · Installation and service must be performed by a qualified installer, service agency or your gas supplier.
4 IMPORTANT SAFETY INSTRUCTIONS
WARNING - Risk of Fire
Install the clothes dryer according to the manufacturer's instructions and local codes. · Clothes dryer installation must be performed by a qualified installer. · Do not install a clothes dryer with flexible plastic venting materials. If
flexible metal (foil type) duct is installed, it must be of a specific type identified by the appliance manufacturer as suitable for use with clothes dryers. Flexible venting materials are known to collapse, be easily crushed, and trap lint. These conditions will obstruct clothes dryer airflow and increase the risk of fire. · To reduce the risk of severe injury or death, follow all installation instructions.
Safety Messages
Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION. These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed.
WARNING STATEMENTS
WARNING
· To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following:
Installation
· Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses.
· Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
· Before use, the appliance must be properly installed as described in this manual.
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS 5
· To reduce the risk of severe injury or death, follow all installation instructions.
· Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions are packed with the appliance for the installer's reference. If the appliance is moved to a new location, have it checked and reinstalled by qualified service personnel.
· When moving or installing the product in a different location, call two or more qualified service personnel for installation and service.
· Do not install the appliance in humid spaces.
· Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.
· This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or aircraft.
· Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation.
· Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers.
· The appliance must be installed and electrically grounded by qualified service personnel in accordance with local codes.
· When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
· Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
· This appliance must be positioned near to an electrical power supply.
· Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.
· The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock from this appliance.
· Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
· Use new hoses when connecting the appliance to the water supply. Do not reuse old hoses.
· Do not install the appliance with flexible plastic venting materials. If flexible metal (foil type) duct is installed, it must be of a specific type identified by the appliance manufacturer as suitable for use with the dryer section of the appliance. Flexible venting materials are known to collapse, be easily crushed, and trap lint. These conditions will obstruct the dryer section's airflow and increase the risk of fire.
· Local ordinances may prohibit installation in a garage. Contact a local building inspector.
· Do not use sheet metal screws or other fasteners which extend into the duct that could catch lint and reduce the efficiency of the exhaust system. Secure all joints with duct tape.
· Use only rigid, semi-rigid or flexible metal 4-inch diameter duct inside the appliance cabinet or for exhausting to the outside. Use of plastic or other combustible ductwork may cause a fire. Punctured ductwork may cause a fire if it collapses or becomes otherwise restricted in use or during installation.
· All nonrigid metal transition duct must be UL-listed. Use of other materials for transition duct could affect drying time.
· Ductwork is not provided with the appliance, and you should obtain the necessary ductwork locally. The end cap should have hinged dampers to prevent backdraft when the dryer is not in use.
· Gas dryers MUST be exhausted to the outside.
· The dryer exhaust system must be exhausted to the outside of the dwelling. If the dryer is not exhausted outdoors, some fine lint and large amounts of moisture will be expelled into the laundry area. An accumulation of lint in any area of the home may create a health and fire hazard.
· Do not install near another heat source such as a stove, oven or heater.
· Keep area around the exhaust opening and adjacent surrounding areas free from the accumulation of lint, dust, and dirt.
· The appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by a utility.
· Do not install a booster fan in the exhaust duct.
6 IMPORTANT SAFETY INSTRUCTIONS
· This is a single appliance and a single unit for sale, delivery and installation. · Do not disassemble this appliance as it can't be installed in a side-by-side configuration.
Grounding Instructions
· Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
· The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
Operation
· Read all instructions before using the appliance and save these instructions. · Use this appliance only for its intended purpose. · If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in
contact with the product and immediately contact an LG Electronics Customer Information Center for instructions before resuming use. · If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it immediately, and contact an LG Electronics Customer Information Center. · Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for such a period, before using the appliance, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time. · Do not reach into the appliance if the tub or drum, agitator, or any interior parts are moving. Before loading, unloading, or adding items, press Start/Pause and allow the tub or drum to coast to a complete stop before reaching inside. · This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. · Do not allow children or pets to play on, in or with the appliance. Close supervision is necessary when the appliance is used near children or pets. · Keep laundry products out of children's reach. To prevent injury to persons, observe all warnings on product labels. · Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end. · Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet. · Do not use an extension cord or adapter with this appliance. · Do not grasp the power cord or touch the appliance controls with wet hands. · Do not modify or extend the power cord. · If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard. · Do not put oily or greasy clothing, candles or flammable materials on top of the appliance. · Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.), gasoline, chemicals and other flammable vapors and liquids.
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS 7
· Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
· Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.
· Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They will damage the finish.
· Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, vegetable or cooking oil, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
· Do not dry unwashed items in the appliance. · Remove all objects from pockets such as lighters and matches. · Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash
water. These substances give off vapors that could ignite or explode. · In the event of a gas leak (propane gas, LP gas, etc.), do not operate this or any other appliance. Open a
window or door to ventilate the area immediately. · Do not tamper with controls. · Fix the drain hose securely in place to avoid flooding. · Do not abuse, sit on, or stand on the door of the appliance. · Always check the inside of the appliance for foreign objects. · Do not allow water, bleach or other liquids to sit in the drum for extended periods. Doing so can corrode
the drum or cause mildew or odors. · Do not use the appliance to dry articles containing foam rubber or similarly textured rubber-like
materials. · Gas appliances can cause minor exposure to four potentially hazardous substances, namely benzene,
carbon monoxide, formaldehyde, and soot, caused primarily by the incomplete combustion of natural gas or LP fuels. · Properly adjusted appliances will minimize incomplete combustion. Exposure to these substances can be minimized further by properly venting the dryer to the outdoors. · Do not place items exposed to cooking oils in your appliance. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire. To reduce the risk of fire due to contaminated loads, the final part of a tumble dryer cycle occurs without heat (cool down period). Avoid stopping tumble drying before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated. · Do not put any part of your body, such as your hands or feet, or metal objects under the appliance. · Do not let your hand get pinched when opening or closing the appliance door.
Maintenance
· Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this owner's manual. Use only authorized factory parts.
· Disconnect this appliance from the power supply before cleaning and attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply.
· Remove any dust or foreign matter from the power plug pins. · Do not disassemble or repair the appliance by yourself. · Remove the door(s) before the appliance is removed from service or discarded to avoid the danger of
children or small animals getting trapped inside. · Make sure the dispenser drawer or lid is closed at all times when not being filled with laundry products. · Clean the lint filter of the dryer before or after each load.
8 IMPORTANT SAFETY INSTRUCTIONS · The interior of the appliance and exhaust duct should be cleaned periodically by qualified service
personnel.
CAUTION STATEMENTS
CAUTION
· To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following:
Installation
· Install the product on a firm and level floor.
Operation
· Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of time, such as during vacations.
· ALWAYS follow the fabric care instructions supplied by the garment manufacturer. · Use fabric softeners or products to eliminate static only as recommended by the manufacturer. · Do not combine laundry products for use in one load unless specified on the label. · Do not touch draining water which may be hot. · If the drain hose and the water inlet hose are frozen in winter, defrost them before using the appliance. · Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the
appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance. · Clothing or articles that are waterproof or water resistant must be washed in the Waterproof cycle only.
(Examples include water resistant clothing, mattress covers, outdoor clothes, plastic mats.) Using another cycle may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.
SAVE THESE INSTRUCTIONS
PRODUCT OVERVIEW
PRODUCT OVERVIEW 9
Product Features
The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.
Front View
Rear View
ENGLISH
a Control Panel b Lint Filter c Dryer Drum d Dryer Door e Detergent Dispenser Drawer f Washer Door g Washer Drum h Washer Door Magnet i Drain Hose j Drain Pump Filter k Drain Pump Filter Cover l Leveling Feet
a Power Cord (for Gas Models) b Terminal Block Access Panel (for Electric
Models) c Exhaust Duct Outlet d Gas connection (for Gas Models) e Hot and Cold Water Inlets f Shipping Bolts g Drain Hose h Power Cord (for Washer)
D
C
10 PRODUCT OVERVIEW
Product Specifications
Model Electrical Requirements Min. / Max. Water Pressure Dimensions (Width X Height X Depth) Maximum Depth with Door Open Net Weight Capacity (Washer/Dryer) Max. Spin Speed (Washer) Gas Requirements Operating Temperature Range
ESIG N
ERTIFIED
Accessories
Included Accessories
WKE100H*A / WKG101H*A
Please refer to the rating label for detailed information.
20 - 120 psi (138 - 827 kPa)
27'' X 74 3/8'' X 30 3/8'' (70 cm X 189 cm X 77 cm)
55'' (139.6 cm)
310.6 lb (141 kg)
4.5 cu.ft. / 7.4 cu.ft.
1300 RPM
NG: 4 - 10.5-inch (10.2 - 26.7 cm) WC LP: 8 - 13-inch (20.4 - 33.1 cm) WC
41-95 (5-35 )
WARNING · For your safety and for extended product life,
use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products.
a Non-skid Pads b Hole Caps c Wrench d Tie Strap e Elbow Bracket (for securing drain hose)
Required Accessories
a Hot and Cold Water Hoses (for Washer)
OPERATION-WASHER
OPERATION-WASHER 11
Using the Washer
WARNING
· To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance.
ENGLISH
Operation Overview
1 Sort laundry and load the washer.
· Sort laundry by fabric type, soil level, color and load size as needed. Open the door and load items into the washer.
· If using single-use detergent packs, or gel or tablet detergents, place them in the drum before loading the laundry.
2 Add cleaning products.
· Add the proper amount of HE (HighEfficiency) detergent to the detergent dispenser.
· If desired, add bleach or fabric softener to the appropriate areas of the dispenser drawer.
· Do not place liquid or powdered detergent packs, or gel or tablet detergents in the dispenser.
3 Turn on the washer.
· Press the Power button to turn on the washer.
4 Select a cycle.
· Turn the cycle selector knob or press the cycle buttons repeatedly until the desired cycle is selected.
· The preset wash temperature, spin speed, soil level and option settings for the selected cycle are shown.
· The Normal cycle must be selected in order to change its default settings.
· Pressing the Start/Pause button without selecting a cycle immediately starts the Normal cycle with the default settings.
5 Adjust settings.
· Default settings for the selected cycle can be changed, if desired, using the cycle modifier and option buttons.
· Not all modifiers and options are available on all cycles. A different chime sounds and the LED does not light up if the selection is not allowed.
6 Begin cycle.
· Press the Start/Pause button to begin the cycle. The door locks, and the washer agitates briefly without water to measure the weight of the load.
· If the Start/Pause button is not pressed within a certain time, the washer shuts off and all settings are lost.
7 End of cycle.
· When the cycle is finished, a melody sounds. Immediately remove the clothing from the washer to reduce wrinkling.
· Check around the door seal when removing the load for small items that may be caught in the seal.
NOTE · The washer rotates the laundry in a way that
allows it to use less water while still fully saturating the clothing. It is normal to be unable to see water during the wash cycle.
12 OPERATION-WASHER
Sorting Laundry
CAUTION · Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof, Bedding,
Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration. · Remove the stuffing from pillows and cushions before washing the covers. Failure to do so can cause excessive vibration, resulting in damage to the washer, clothes, nearby objects, walls, and floor.
Grouping Similar Items
For the best washing results, and to reduce the possibility of damage to clothing, sort clothing into loads made up of similar items. Mixing different fabric types and/or soil levels can result in poor wash performance, color transfer, discoloration, fabric damage or linting. Fabrics should be sorted into groups as described below.
Colors Sort articles by color. Wash dark clothes separately from light colors or whites. Mixing dark clothes with light clothes can result in dye transfer or discoloration of the lighter clothes.
Soil Level Wash heavily soiled clothing together. Washing lightly soiled clothing in the same load with heavily soiled clothing could result in poor wash performance for the lightly soiled clothing.
Fabric Type Delicate articles should not be mixed with heavy or sturdy fabric types. Washing heavy fabrics with delicates can result in poor wash performance for the heavy fabrics and possible damage to the delicates.
Lint Type Some fabrics attract and bind lint to them while others give off lint in the laundry process. Avoid mixing these lint collectors and lint producers in the same load. Mixing these fabrics will result in pilling and linting on the lint collectors. (For example, lint collector - knit sweater; lint producer - terry cloth towels.)
How to Sort Laundry By Colors
White Lights Darks
By Soil Heavy Normal Light
By Fabric Delicates Easy Care
Sturdy
By Lint Lint Producer Lint Collector
Fabric Care Labels
Many articles of clothing include a fabric care label. Using the chart below, adjust the cycle and option selections to care for your clothing according to the manufacturer's recommendations.
ENGLISH
Category Washing
Water Temperature Bleach Symbols
OPERATION-WASHER 13
Label
Hand wash
Directions
Machine wash, Normal cycle Perm Press/Wrinkle Resistant setting (which has a cool down or cold spray before the slower spin) Gentle/Delicate setting (slow agitation and/or reduced wash time) Do not wash Do not wring Hot Warm Cold/Cool Any bleach (when needed) Only non-chlorine bleach (when needed) Do not bleach
Loading the Washer
· For best performance, load clothes as shown.
WARNING · Clothing or articles that are waterproof or water-
resistant must be washed in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.
General Tips
· Check and empty pockets. Paper clips, coins, matches, etc.can damage clothing and the washer.
· Close zippers and hooks, and tie drawstrings to prevent snagging or tangling of clothes.
· Pretreat heavily stained areas for best results.
· Brush off heavy soil, dust, and hair from items before washing. Excess dirt or sand can abrade other fabrics and lead to poor wash performance.
4 3
2 1
- Do not press down on items while stacking them in the drum.
- Load clothes loosely, and do not overfill the drum. Clothes need room to circulate in order to get clean.
· Combine large and small items in the drum. Load large items first. Large items should not be more than half of the total load.
· The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer must close easily.
· The washer will not fill or operate with the door open.
Bulky Items
· Wash thick, bulky items individually. Heavy blankets, comforters, bedspreads, or pet beds can get tangled or cause an unbalanced load if combined with other items.
14 OPERATION-WASHER
Small Items
· Do not wash a single small item. Add enough similar items to the load to prevent an out-ofbalance load.
· Wash small, light items in a mesh bag. Small items can get caught in the impeller at the bottom of the drum, and brassiere hooks can snag on other clothing or the drum.
Adding Cleaning Products
About Detergent Use
This washer is designed for use with only HE (HighEfficiency) detergents.
· HE detergents produce fewer suds, dissolve more efficiently to improve washing and rinsing performance, and help to keep the interior of the washer clean. Using detergent that is not HE may cause oversudsing and unsatisfactory performance which could result in error codes, cycle failure, and washer damage.
· Detergents designated as HE-compatible may not provide optimal results.
· For proper wash performance, always measure detergent using the measuring device provided by the detergent manufacturer. For an average load, use less than half of the recommended maximum. Use less detergent for soft water, light soil, or smaller loads.
· Use extra care when measuring 2X and 3X concentrated detergents because even a small amount of extra detergent can lead to problems.
· Never use more than the maximum amount of detergent recommended by the manufacturer. Using too much detergent can lead to oversudsing, poor rinsing, detergent buildup in clothing, and residue buildup that can contribute to odors in the washer.
a Maximum fill line
b Average load fill line
c Liquid detergent
d Powdered detergent
Single-Use Detergent Packs / Gel or Tablet Detergents
· Do not use more than one single-use detergent pack in the washer. Using too much detergent may cause oversudsing and unsatisfactory performance. Reduce detergent amount or add an extra rinse if detergent residue is left on fabrics. To add an extra rinse, select the Extra Rinse option.
· Place liquid or powdered detergent packs, or gel or tablet detergents in the tub before loading laundry. Do not place these detergents in the dispenser.
Using the Dispenser
To add cleaning products to the automatic dispenser:
1 Open the dispenser drawer.
2 Load the laundry products into the
appropriate compartments. · Follow the manufacturer's
recommendations when adding cleaning products.
a Pre-wash detergent compartment (on some models)
b Liquid detergent cup c Main wash detergent compartment d Liquid fabric softener compartment e Liquid chlorine bleach compartment
3 Gently close the detergent dispenser drawer
before starting the cycle.
· Slamming the drawer closed may result in the detergent overflowing into another compartment or dispensing into the drum earlier than programmed.
· Be careful not to get a hand caught in the drawer while closing.
· It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle.
CAUTION · Do not place or store laundry products, such as
detergent, bleach, or liquid fabric softener, on top of your washer. These products can damage the washer's finish and controls.
Pre-wash Detergent Compartment
Add liquid or powdered detergent to this compartment when using the Pre-wash option. Always use HE (High-Efficiency) detergent with your washer.
· When using the Pre-wash option, liquid detergent for the main wash needs to be loaded in the liquid detergent cup accessory in the main wash dispenser (where applicable), to prevent it from being dispensed with the pre-wash detergent.
· The amount of detergent added for the Prewash option is 1/2 the amount recommended for the main wash cycle. For example, if the main wash cycle requires one measure of detergent, add 1/2 measure for the Pre-wash option.
Main Wash Detergent Compartment
This compartment holds laundry detergent for the main wash cycle. Either powdered or liquid detergent may be used in this compartment.
· The detergent is added to the load at the beginning of the cycle. Always use HE (HighEfficiency) detergent with your washer.
· Do not exceed the maximum fill line. Using too much detergent can result in detergent buildup in clothing and the washer.
· Liquid or powdered color-safe bleach may be added to the main wash compartment with detergent of the same type. Do not mix liquids and powders
· If the dispenser has a liquid detergent cup and insert:
- Make sure they are in place when using liquid detergent.
OPERATION-WASHER 15
- Make sure to remove them when using powdered detergent. Powdered detergent will not dispense with the liquid detergent cup and insert in place.
· If you use a detergent that does not dissolve easily or a detergent with high viscosity, it will leave a residue and clog the dispenser.
Liquid Bleach Compartment
This compartment holds liquid bleach, which is dispensed automatically at the proper time during the wash cycle. The dispenser is activated twice to ensure complete dispensing of the bleach. Any liquid remaining in the dispenser at the end of the cycle is water, not bleach.
WARNING · Do not mix chlorine bleach with ammonia or
acids such as vinegar or rust/scale remover. Mixing chemicals like these can produce a lethal gas, resulting in severe injury or death.
NOTE · Do not add powdered bleach to this
compartment. The bleach compartment is designed to dispense liquid chlorine bleach only. Powdered or liquid color-safe bleach will not dispense properly.
· Follow the manufacturer's recommendations when adding bleach. Never add more than one cup, and do not exceed the maximum fill line or the bleach may be dispensed immediately and damage fabrics. Using too much bleach can also damage fabrics.
· Never pour undiluted liquid chlorine bleach directly onto the load or into the drum. Fabric damage can occur.
· Do not use color-safe bleach or oxygen bleach in the same cycle with liquid chlorine bleach.
Fabric Softener Compartment
This compartment holds fabric softener, which is automatically dispensed during the final rinse cycle. Either powdered or liquid fabric softener may be used.
· Do not exceed the maximum fill line. Using too much fabric softener may stain clothes or cause buildup on fabrics or in the washer.
· Dilute concentrated fabric softeners with warm water.
· Never pour fabric softener directly onto the load or into the drum.
ENGLISH
16 OPERATION-WASHER
Control Panel
Control Panel Features for the Washer
a Power On/Off Button · Press this button to turn the washer on or off. · Pressing this button during a cycle will cancel that cycle and any load settings will be lost. · The door will unlock after a brief pause.
NOTE · If there is any water remaining in the drum after the washer shuts off, it will drain after a delay. The
washer can be restarted at any time before the drain begins. However, once the water begins to drain, all functions will be suspended until the water has been completely drained and the washer shuts off. b Cycles
· Press a button to select the desired cycle. · Once the desired cycle has been selected, the standard presets will appear in the display. These
settings can be adjusted using the Cycle Modifier buttons at any time before starting the cycle. c Start/Pause Button
· Press and hold this button to start the selected cycle. · If the washer is running, use this button to pause the cycle without losing the current settings. NOTE · If the Start/Pause button is not pressed to start the selected cycle, after a delay the washer automatically turns off and all cycle settings are lost. Any water remaining in the drum will be drained. d Cycle Modifier Buttons · Use these buttons to adjust the wash temperature, spin speed and soil level settings for the selected
cycle. · The current settings are shown in the display. · Press the button for that option to select other settings. e Option and Extra Function Buttons
ENGLISH
OPERATION-WASHER 17
· These buttons allow you to select additional cycle options. Certain buttons also allow you to activate special functions by pressing and holding the button for 3 seconds.
Remote Start Use a smartphone to control your washer remotely. - For more information, see SMART FUNCTIONS in this manual.
Wi-Fi
When the washer is connected to a home Wi-Fi network, the f icon on the control panel is lit.
- To connect the washer to the LG ThinQ application, press and hold the Temp. button for 3 seconds.
Time and Status Display
a Wi-Fi Indicator · This indicator is lit when the product is connected to a home Wi-Fi network.
b Remote Start Indicator · This indicator lights up when the Remote Start feature is activated.
c Door Lock Indicator · This indicator lights up when the cycle starts and the door is locked. · The indicator light stays on until the cycle is paused, stopped or has finished.
d Signal Indicator · This indicator lights up when the end-of-cycle and button tones are turned on.
e Estimated Time Remaining · When a cycle is selected, the default time for that cycle is displayed. This time will change as modifiers or options are selected. · If the display shows -I--, then the time will be displayed after the load sensing has detected the load size. · The time shown is only an estimate. This time is based on normal operating conditions. Several external factors (load size, room temperature, incoming water temperature, etc.) can affect the actual time.
NOTE · Once the Start/Pause button is pressed, the washer will measure the size of the load. The estimated
time may change once the load size has been measured. · If the Delay Wash function is set, the remaining delay time counts down until the cycle begins.
f AI DD Indicator · This feature offers optimized washing by detecting the load size and laundry characteristics. The indicator lights up when the Normal cycle is selected with a Warm wash temperature setting.
18 OPERATION-WASHER
NOTE · The AI DD functionality may vary depending on the environment and model.
g Cycle Status Indicators · These LEDs will blink when a cycle is selected to indicate which stages will run. · When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages will remain steady. Once a stage is complete, the LED will turn off. If a cycle is paused, the active stage LED will stop blinking.
ENGLISH
OPERATION-WASHER 19
Wash Cycles
The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a guide to fabric care symbols, see Sorting Laundry section.
Cycle Guide
Turn the knob or press the button to select the desired cycle. When you select a wash cycle, the light for the corresponding wash cycle will turn on.
NOTE · Whenever load weights are mentioned, assume 1 lb (0.45 kg) = 1 thick bath towel (dry).
· Temperature: Cold > Cool > Warm > Very Warm > Hot · Spin: No Spin > Low > Medium > Medium High > High · Soil: Light > Medium Light > Normal > Medium Heavy > Heavy
Cycle Description
Wash Temp. Spin Speed Soil Level
Cycle Description
Wash Temp. Spin Speed Soil Level
Cycle Description Wash Temp. Spin Speed
Normal
Use to wash all normal items such as cotton, linen, shirts, jeans or mixed loads, except delicate fabrics such as wool or silk.
· Pressing the Start/Pause button without selecting a cycle will cause the Normal cycle to begin immediately, using the default settings.
Default: Warm
Available: All
Default: Medium High
Available: High, Medium High, Medium, Low
Default: Normal
Available: All
Bedding
Suitable for washing blankets or bulky items which have difficulty absorbing water, such as pillows, blankets, comforters, sheets or pet bedding.
· Do not use this cycle to wash a mixed load of bedding and non-bedding items.
· Do not mix large/bulky items with smaller articles of clothing.
· Do not wash excessively large items. If large/bulky items do not fit easily into the tub, there may not be enough room for them to move during washing.
Default: Warm
Available: Very Warm, Warm, Cool, Cold
Default: Medium
Available: Medium, Low, No Spin
Default: Normal
Available: All
Delicates
Suitable for washing dress shirts/blouses, nylons, lingerie, or sheer and lacy clothes which can easily be damaged. (less than 8 lb (3.63 kg))
Default: Cool
Available: Warm, Cool, Cold
Default: Medium
Available: Medium, Low, No Spin
20 OPERATION-WASHER
Cycle Soil Level
Cycle Description
Wash Temp. Spin Speed Soil Level
Cycle Description
Wash Temp. Spin Speed Soil Level
Cycle Description
Wash Temp. Spin Speed Soil Level
Default: Normal
Delicates Available: All
Heavy Duty
Suitable for washing heavily soiled laundry, such as cotton fabrics, using more powerful wash motions.
· When washing large loads, there will be brief periods of 2 minutes or more without agitation. These soak periods are part of the cycle's design, and are normal.
Default: Warm
Available: All
Default: High
Available: High, Medium High, Medium, Low
Default: Heavy
Available: All
Speed Wash
Quickly washes lightly soiled clothing and small loads. For high wash and rinse efficiency, wash small loads of 2-3 lightly soiled garments. (less than 3 lb (1.36 kg))
· Use very little detergent in this cycle. To add an extra rinse, use the Extra Rinse option.
Default: Very Warm
Available: Very Warm, Warm, Cool, Cold
Default: High
Available: All
Default: Light
Available: All
Downloaded (Rinse+Spin)
Use a smartphone to download a specialized cycle to this cycle position. · The default cycle is Rinse+Spin. This cycle is also available for download. · Refer to the LG ThinQ application to see the cycles available for download.
Default: Cool
Available: Cool
Default: Medium High
Available: All
Default: -
Available: -
Available Options
NOTE · Delay Wash and Extra Rinse can be selected for every cycle in this table.
Normal Bedding Delicates
Cycle
Steam
# #
Pre-wash
# # #
Cycle Heavy Duty
Speed Wash
Downloaded default: Rinse+Spin
Steam
#
OPERATION-WASHER 21
Pre-wash
#
ENGLISH
22 OPERATION-WASHER
Cycle Modifiers
About Modifier Buttons
Each cycle has default settings that are selected automatically. You can also customize these settings using the cycle modifier buttons. · Repeatedly press the button for the desired
modifier until the indicator light for the desired setting is lit. · The washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency. · This is a high-efficiency washer, and the water levels may be much lower than you expect. This is normal, and cleaning/rinsing performance will not be compromised.
NOTE · The LED next to the setting lights up when the
setting is selected. · To protect your garments, not every wash
temperature, spin speed, soil level, or option is available with every cycle. · A chime will sound twice and the LED will not light if the desired setting is not allowed for the selected cycle. · Follow the fabric care labels on the garment for best results.
Temp. Make sure the wash temperature is suitable for the type of load you are washing. · Press the Temp. button repeatedly to select the
wash and rinse temperature combination for the selected cycle. · All rinses use unheated cold water. · Cold rinses use less energy. The actual cold rinse temperature depends on the temperature of the cold water at the faucet.
Spin Higher spin speeds extract more water from clothes, reducing drying time and saving energy. · Press the Spin button repeatedly until the
desired speed is selected.
· Some fabrics, such as delicates, require a slower spin speed.
Soil Adjusting the soil level setting will modify the cycle times and/or wash actions. · Press the Soil button repeatedly until the desired
soil level is selected. · The Heavy soil setting may increase cycle times.
The Light soil setting may decrease cycle times.
Options and Extra Functions
Your washer includes several additional cycle options to customize cycles to meet your individual needs. · Select the desired option after selecting the
desired cycle and settings.
NOTE · The LED for the option will light when the option
is selected. · To protect your garments, not every option is
available with every cycle. · A chime will sound twice and the LED will not
light if the selected option is not allowed for the selected cycle.
Special Cycles
Sanitary This cycle washes clothes at a high temperature.
Tub Clean This is a special cycle designed to clean the inside of the washer.
Steam
Adding this option to a wash cycle helps provide superior cleaning performance. Using steam gives fabrics the cleaning benefits of a very hot wash. · Steam may not be clearly visible during steam
cycles. This is normal. Too much steam could damage clothing. · Do not use steam with delicate fabrics such as wool and silk, or easily discolored fabrics.
WARNING · Do not touch the door during steam cycles. The
door surface can become very hot and can cause
ENGLISH
severe burns. Allow the door lock to release before opening the door. · Do not attempt to override the door lock mechanism or reach into the washer during a steam cycle. Steam can cause severe burns.
Delay Wash
Once you have selected the cycle and other settings, press the Delay Wash button to delay the start of the wash cycle. · Each press of this button increases the delay
time by 1 hour, for up to 19 hours. · Once the desired delay time is set, press the
Start/Pause button to start the delay time.
NOTE · If the Start/Pause button is not pressed to begin
the delay time, the washer automatically turns off after a certain time and all cycle settings are lost.
Extra Rinse
This option adds an extra rinse to the selected cycle. Use this option to help ensure the removal of detergent or bleach residue from fabrics. · Press the Extra Rinse button to add additional
rinses to the cycle.
OPERATION-WASHER 23
· Once this function is set, all buttons are locked except the Power button.
· When the controls are locked, CL and the remaining time are alternately shown on the display during the wash cycle.
· Turning off the power will not reset this function. You must deactivate this function before you can access any other options and functions.
Locking/Unlocking the Control Panel
1 Turn on the power.
2 Press and hold the Soil button for 3 seconds
to activate/deactivate this function. · When the function is deactivated, a chime will
sound and the remaining time for the current cycle will reappear on the display.
Signal
The washer plays a melody when the wash cycle is finished. The buttons make a sound each time a button is pressed. Use this button to turn the melody and button tones on or off. · To turn the function on/off, press and hold the
Extra Rinse button for 3 seconds.
Using the Pre-wash Option
This option adds a pre-wash (for about 15 - 17 minutes) for improved cleaning of heavily soiled or stained clothing.
NOTE · If you select Pre-wash after putting the
detergent directly in the drum, the detergent may be washed away, reducing the washing performance.
Control Lock
Use this function to disable the controls. This function can prevent children from changing cycles or operating this washer.
NOTE · The function does not lock the door.
24 OPERATION-DRYER
OPERATION-DRYER
Using the Dryer
WARNING · To reduce the risk of fire, electric shock, or injury
to persons, read the SAFETY INSTRUCTIONS before operating this appliance.
Operation Overview
1 Clean the Lint Filter.
· If the lint filter has not already been cleaned, lift out the filter and remove the lint from the last load. This will help ensure the fastest and most efficient drying performance. Make sure to reinstall the filter, pressing down until it clicks firmly into place.
2 Load the Dryer.
· Load the dryer with the wet laundry from the washer. If the load is extra large, you may need to divide it into smaller loads for proper performance and fabric care.
· If the Start/Pause button is not pressed within a certain time, the dryer shuts off and all settings are lost.
7 End of Cycle
· When the cycle is finished, the chime will sound. Immediately remove your clothing from the dryer to reduce wrinkling. If Wrinkle Care is selected, the dryer will tumble briefly every few minutes to help prevent wrinkles from setting in the clothes.
Check the Lint Filter Before Every Load
Always make sure the lint filter a is clean before starting a new load; a clogged lint filter will increase drying time. To clean, pull the lint filter straight up and roll any lint off the filter with your fingers. Push the lint filter firmly back into place. See Regular Cleaning for more information.
3 Turn on the Dryer.
· Press the Power button to turn on the dryer. The cycle LEDs will illuminate and a chime will sound.
4 Select a Cycle.
· Press a cycle button to select a cycle. The preset temperature, dry level, and option settings for that cycle will be shown.
5 Adjust Settings.
Default settings for the selected cycle can now be changed, if desired, using the cycle modifier and option buttons. · Not all modifiers and options are available
on all cycles. A different chime will sound and the LED will not come on if the selection is not allowed.
6 Begin Cycle.
· Press the Start/Pause button to begin the cycle. The cycle can be paused at any time either by opening the door or by pressing the Start/Pause button.
Always ensure the lint filter is properly installed before running the dryer. Running the dryer with a loose or missing lint filter will damage the dryer and articles in the dryer.
Loading the Dryer
General Tips
· Combine large and small items in the same load. · Close zippers, hooks and drawstrings to prevent
these items from snagging or tangling on other clothes.
OPERATION-DRYER 25
NOTE
· Damp clothes will expand as they dry. Do not overload the dryer; clothes require room to tumble and dry properly.
Fabric Care Labels
Many articles of clothing include a fabric care label. Using the chart below, adjust the cycle and option selections to care for your clothing according to the manufacturer's recommendations.
ENGLISH
Grouping Similar Items
For the best drying results, and to reduce the possibility of damage to clothing, sort clothes into loads that can be dried with the same drying cycle.
Different fabrics have different care requirements, and some fabrics will dry more quickly than others.
Label
Tumble Dry Directions
Dry
Normal
Woolen Items Always follow fabric care labels before drying woolen items in a dryer. After the cycle, the items may still be damp. Do not repeat the cycle. Pull the items to their original shape if needed and lay them flat to finish drying.
Woven and Loopknit Materials Some woven and loopknit materials may shrink, depending on quality.
Permanent Press / Wrinkle Resistant Gentle / Delicate Do not tumble dry Do not dry (used with do not wash)
Permanent Press and Synthetics Do not overload your dryer. Take out permanent press items as soon as the dryer stops to reduce wrinkles.
Baby Clothes and Nightgowns Always check the manufacturer's instructions.
Rubber and Plastics Do not dry any items made from or containing rubber or plastics such as: · Aprons, bibs and chair covers · Curtains and tablecloths · Bath mats
Label
Heat Setting Directions
High
Medium
Low
No Heat / Air
Fiberglass Do not dry fiberglass articles in your dryer. Glass particles left in the dryer could be picked up by your clothes the next time you use the dryer and irritate your skin.
Fabric Care Labels Sort and dry laundry according to care labels, size, and fabric type. Do not overload the dryer. This will save energy and time and give the best drying performance.
26 OPERATION-DRYER
Control Panel
Control Panel Features for the Dryer
a Power Button · Press the button to turn the appliance on. Press again to turn the appliance off.
NOTE · Pressing the Power button during a cycle will cancel that cycle and any load settings will be lost.
b Cycles · Press a button to select the desired cycle. Once the desired cycle has been selected, the standard presets will be shown in the display.
c Start/Pause Button · Press and hold this button to start the selected cycle. If the appliance is running, use this button to pause the cycle without losing the current settings.
NOTE · If you do not press the Start/Pause button to resume a cycle within a certain time, the appliance turns
off automatically and all cycle settings are lost.
d Cycle Modifier Buttons · Press these buttons to select additional cycle options. Press and hold any button marked with an asterisk for 3 seconds to activate a special function.
e Extra Options and Functions · Use these buttons to select the desired options for the selected cycle. Not all options are available for each cycle. · Remote Start - With the LG ThinQ app, you can use a smartphone to control your appliance remotely. · Wi-Fi - Press and hold the Temp. button for 3 seconds to initiate the connection of the appliance to the LG ThinQ application.
Time and Status Display
OPERATION-DRYER 27
ENGLISH
a Wi-Fi Indicator · This indicator is lit when the product is connected to a home Wi-Fi network.
b Remote Start Indicator · This indicator lights up when the Remote Start feature is activated.
c Flow Sense Indicator · The Flow Sense duct blockage sensing system detects and alerts you to blockages in the ductwork that reduce exhaust flow from the dryer. Maintaining a clean exhaust system improves operating efficiency and helps minimize service calls, saving you money.
d Signal Indicator · This indicator lights up when the end-of-cycle and button tones are turned on.
e Estimated Time Remaining · When a drying cycle is selected, the estimated drying time for the selected cycle is displayed. This time will change if you select extra options for the cycle. · The cycle time on Sensor Dry cycles may fluctuate as the appliance recalculates drying time for optimal results.
f AI Sensor Dry Indicator · This feature optimizes drying times and temperatures by detecting the laundry's characteristics. The indicator lights up when the Normal cycle is selected with the Normal dry level, except when the Energy Saver option is turned on.
g Lint Filter Status Indicator
· K lights up at the beginning of the cycle to remind you to check the lint filter. It also lights up if the
lint filter needs to be cleaned or is missing. - If the lint filter is not inserted, the icon will light up and the appliance will not operate.
h Cycle Status Indicators
· @ lights up when the appliance is in the drying stage. · = lights up when the appliance is in the cool down stage.
28 OPERATION-DRYER
Dry Cycles
Cycle Guide
The appliance automatically sets the dryness level and temperature at the recommended setting for each cycle. The estimated time remaining will be shown in the display.
· Temperature: Low > Medium Low > Medium > Medium High > High · Dry Level: Damp > Less > Normal > More > Very
Cycle Description
Temp. Dry level
Cycle Description
Temp. Dry level
Cycle Description
Temp. Dry level
Cycle Description
Temp. Dry level
Cycle Description Temp. Dry level
Normal
Use this cycle for drying all normal items such as cotton, linen, shirts, jeans or mixed loads, except delicate fabrics such as wool or silk.
Default: Medium High
Available: Medium High
Default: Normal
Available: All
Bedding
Use this cycle for drying blankets or bulky items such as pillows, blankets, comforters, sheets or pet bedding.
Default: Medium
Available: Medium
Default: Normal
Available: Very, More, Normal
Delicates
Use this cycle for drying dress shirts/blouses, nylons, lingerie, or sheer and lacy clothes which can easily be damaged.
Default: Medium Low
Available: Medium Low
Default: Normal
Available: All
Heavy Duty
Use this cycle for drying heavy-duty clothes like jeans or garments that need extra drying.
Default: High
Available: High
Default: Normal
Available: All
Small Load
Use this cycle for drying light or small items. (up to 3 items)
Default: High
Available: High
Default: Normal
Available: Very, More, Normal
OPERATION-DRYER 29
ENGLISH
Cycle Description
Temp. Dry level
Downloaded (Perm. Press)
Use a smartphone to download a specialized cycle to this cycle position. · The default cycle is Perm. Press. This cycle is also available for download. · Refer to the LG ThinQ application to see the cycles available for download.
Default: Medium
Available: Medium
Default: Normal
Available: All
Available Options
This option is automatically included in the cycle and can be deselected.
NOTE · The Energy Saver option is set to on by default. If you turn on the dryer and set the Energy Saver option
to off, the Energy Saver option is turned off when you turn on the dryer.
Normal
Cycle
Bedding
Delicates
Heavy Duty
Small Load
Downloaded default: Perm. Press
Wrinkle Care
#
# # # #
Energy Saver
#
30 OPERATION-DRYER
Cycle Modifiers
About Modifier Buttons
Each cycle has default settings that are selected automatically. Customize these settings using the cycle modifier buttons. Press the button for the desired modifier to open the modifier's screen.
· A chime will sound twice and the LED will not light up if the selected option is not allowed for the selected cycle.
More Time / Less Time
Use these buttons to increase or decrease drying time in 5 minutes increments when you use the Time Dry funtion.
Temp. Use this button to adjust the temperature setting. This allows precise care of fabrics and garments. Press the Temp. button repeatedly to scroll through available settings.
Dry Level Use this button to select the dryness level for the cycle. Press the Dry Level button repeatedly to scroll through available settings. · The appliance will automatically adjust the cycle
time according to the selected dryness level. Selecting More or Very will increase the cycle time, while Less or Damp will decrease the cycle time. · Use a Less or Damp setting for items that you wish to iron.
Time Dry Use this button to manually select the drying time, from 20 to 60 minutes, in 10-minute increments. · Use this for small loads or to remove wrinkles.
Options and Extra Functions
Your dryer includes several additional cycle options to customize cycles to meet your individual needs. Select the desired option after selecting the desired cycle and settings.
NOTE · The LED for the option will light up when the
option is selected. · To protect your garments, not every option is
available with every cycle.
Wrinkle Care
Selecting this option will tumble the load periodically for up to 3 hours after the selected cycle, or until the door is opened. This is helpful in preventing wrinkles when you are unable to remove items from the dryer immediately. Press the Wrinkle Care button before you start a drying cycle.
NOTE · When the option is set, a rectangle with a
dashed line and ENd appears on the display until the feature is off. · When the option is set, only the Power button works after the drying cycle ends. · When a drying cycle is running, pause the cycle first to set the option. · Always turn off the appliance before unloading the clothes.
Energy Saver
This option helps to reduce the energy consumption of the Normal cycle, depending on the load size. When the Energy Saver option is selected, the cycle begins with an air dry section and the drying time is increased.
Control Lock
Use this function to disable the controls. This function can prevent children from changing cycles or operating this dryer.
NOTE · The function does not lock the door. · Once this function is set, all buttons are locked
except the Power button. · When the controls are locked, CL and the
remaining time are alternately shown on the display during the dry cycle.
· Turning off the power will not reset this function. You must deactivate this function before you can access any other options and functions.
Locking/Unlocking the Control Panel
1 Turn on the power.
2 Press and hold the Time Dry button for 3
seconds to activate/deactivate this function. · When the function is deactivated, a chime will
sound and the remaining time for the current cycle will reappear on the display.
Signal
The dryer plays a melody when the dry cycle is finished. The buttons make a sound each time a button is pressed. Use this button to turn the melody and button tones on or off. · To turn the function on/off, press and hold the
Wrinkle Care button for 3 seconds.
OPERATION-DRYER 31
ENGLISH
32 SMART FUNCTIONS
SMART FUNCTIONS
Using LG ThinQ Application
The LG ThinQ application allows you to communicate with the appliance using a smartphone.
LG ThinQ Application Features
· Remote Start - Control the appliance remotely from the LG ThinQ application.
· Downloaded - Download new and specialized cycles that are not included in the standard cycles on the appliance. Once cycle download is completed in the appliance, the product keeps the downloaded cycle until a new cycle is downloaded.
· Cloud Cycle - The Cloud cycles include many cycles which are started from the Cloud and offer various options. However, the downloaded cycle is deleted from the appliance when the power is turned off.
· Tub Clean Coach (Washer) - Find out how many cycles remain before it is time to run the Tub Clean cycle.
· Venting Tips (Dryer) - Access tips for optimizing dryer ventilation.
· Energy Monitoring - Keep track of the appliance's power consumption and how it is affected by your selected wash cycles and options.
· Smart DiagnosisTM - This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.
· Push Alerts - When the cycle is complete or the appliance has problems, you will receive a push message.
· Settings - Set various options on the appliance and in the application.
NOTE · If you change your wireless router, Internet
service provider, or password, delete the connected appliance from the LG ThinQ application and connect it again.
· This information is current at the time of publication. The application is subject to change for product improvement purposes without notice to users.
Before Using LG ThinQ Application
1 Check the distance between the appliance
and the wireless router (Wi-Fi network). · If the appliance is too far from the router,
the signal strength becomes weak. It may take a long time to connect or installation may fail.
2 Turn off the Mobile data or Cellular Data on
your smartphone.
3 Connect your smartphone to the wireless
router.
NOTE
· To verify the Wi-Fi connection, check that the f
icon on the control panel is lit. · The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. · LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection. · If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength. · The Wi-Fi connection may not connect or may be interrupted because of the home network environment.
· The network connection may not work properly depending on the Internet service provider.
· The surrounding wireless environment can make the wireless network service run slowly.
· If the appliance cannot be registered due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again.
· If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.
· The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
· Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.
· If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended) and connect the product again.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application.
Using the Washer/Dryer Remotely
Remote Start
Use a smartphone to control your appliance remotely. You can also monitor your cycle operation so you know how much time is left in the cycle.
Using Remote Start
1 Load the laundry.
2 Press the Power button.
3 Press and hold the Remote button for 3
seconds to enable the remote control function.
4 Start a cycle from the LG ThinQ application on
your smartphone.
SMART FUNCTIONS 33
NOTE · Once this function is enabled, you can only start
a cycle from the LG ThinQ smartphone application. If the cycle is not started, the appliance will wait to start the cycle until it is turned off remotely from the application or this function is disabled. · If the door has been opened, you cannot start a cycle remotely.
Disabling Remote Start Manually When the function is activated, press and hold the Remote button for 3 seconds.
Downloaded Cycle
You can download new and specialized cycles that are not included in the standard cycles on the appliance. Appliances that have been successfully connected can download a variety of specialty cycles specific to the appliance. Once cycle download is completed in the appliance, the product keeps the downloaded cycle until a new cycle is downloaded.
NOTE · Only one downloaded cycle can be stored on the
appliance at a time.
Cloud Cycle
Use the LG ThinQ app to start cycles with various options. Cloud cycles are deleted from the appliance once the power is turned off.
Wireless LAN Module Specifications
Frequency Range
2412 - 2462 MHz
Output Power < 30 dBm (Max)
FCC Notice
The following notice covers the transmitter module contained in this product.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
ENGLISH
34 SMART FUNCTIONS
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and the receiver.
· Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference and
(2) This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http:// opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com. This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.
Smart DiagnosisTM Function
Use this feature to help you diagnose and solve problems with your appliance.
NOTE · For reasons not attributable to LGE's negligence,
the service may not operate due to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability. · The feature may be subject to change without prior notice and may have a different form depending on where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. · Launch the LG ThinQ application and select the
Smart DiagnosisTM feature in the menu. Follow the instructions provided in the LG ThinQ application.
Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method. · Launch the LG ThinQ application and select the
Smart DiagnosisTM feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
1 Press the Power button to turn on the
appliance. · Do not press any other buttons.
2 Hold the mouthpiece of your phone in front of
the appliance. · Washer: Hold the phone to the right of the
Start/Pause button.
· Dryer: Hold the phone to the left of the Power button.
3 Press and hold the Steam + Extra Rinse
(Washer) / More Time + Wrinkle Care (Dryer) buttons for 3 seconds or until the audible tones start. Hold the smartphone mouthpiece to the logo until the data transfer is complete. · Keep the smartphone in place until the data
transfer has finished. Time remaining for data transfer is displayed.
4 After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE · For best results, do not move the smartphone
while the tones are being transmitted.
SMART FUNCTIONS 35
ENGLISH
36 MAINTENANCE
MAINTENANCE
WARNING · To reduce the risk of fire, electric shock, or injury to persons, read this entire owner's manual, including
the SAFETY INSTRUCTIONS, before operating this appliance. · Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning
can cause serious injury, fire, electric shock, or death. · Do not use volatile substances (benzene, paint thinner, alcohol, acetone, etc.), abrasive cleaners, or
detergents with strong chemical components when cleaning the appliance. Doing so may cause discoloration or damage to the appliance, or may cause a fire. · Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel - Do not contact the following parts while the appliance is energized: pump, valve, motor, control board.
Washer
Regular Cleaning
Care after Wash
After the cycle is finished, wipe the door and the inside of the door seal to remove any moisture. · Wipe the body of the washer with a dry cloth to
remove any moisture. · Leave the door open to dry the drum interior.
WARNING · Make sure children and pets do not climb into
the drum. Engage the Control Lock feature if needed to prevent children from accidentally starting a wash cycle.
Cleaning the Exterior
Proper care of your washer can extend its life.
Door: Wash with a damp cloth on the outside and inside and then dry with a soft cloth.
Exterior: · Immediately wipe off any spills. · Wipe with a damp cloth. · Do not touch the surface or the display with
sharp objects.
Cleaning the Drum
Over time, residue may build up in the drum, leading to mildew or a musty odor. Run the Tub Clean cycle monthly to remove residue and prevent odor.
NOTE · Make sure to run the Tub Clean cycle only when
the drum is empty. Never load laundry while using this cycle. The laundry may be damaged or contaminated with cleaning products.
· Run the cycle more often under heavy use conditions or if odor is already present.
· If mildew or musty smell already exists, run this cycle once a week for three consecutive weeks.
1 Remove any clothing from the drum.
2 Add cleaning agents.
Cleaner Drum cleaner Lime scale remover Liquid chlorine bleach Powdered cleaner
Cleaning tablets
Instructions
Add to main detergent compartment of detergent dispenser
Add to bleach compartment of detergent dispenser.
Pull out liquid detergent cup before adding to main detergent compartment
Place directly into the washer drum.
ENGLISH
· For other drum cleaning products, follow the cleaner manufacturer's instructions and recommendations.
· Do not exceed the maximum fill line when adding bleach or powdered cleaners. Powdered cleaners may remain in the drum after cleaning.
3 Close the door and press the Power button.
4 Select the Tub Clean cycle and press the
Start/Pause button to begin the cycle.
5 After the cycle ends, open the door and allow
the drum interior to dry completely.
WARNING · Make sure children and pets do not climb into
the drum. Engage the Control Lock feature if needed to prevent children from accidentally starting a wash cycle.
NOTE · If you use a descaler or drum cleaner during the
Tub Clean cycle, use the Speed Wash option to rinse the washer drum before running your next wash cycle.
Automatic Alert for Tub Clean When the power is on and the tcL message blinks on the display, it means the washer drum needs cleaning. Use the Tub Clean cycle to clean the washer drum. The frequency of the automatic alert's appearance depends on how often the washer is used. However, the message will generally appear every one to two months.
MAINTENANCE 37
· Mineral scale and other spots may be removed from the stainless steel drum using a soft cloth soaked in stainless steel cleaner.
· Do not use steel wool or abrasive cleaners.
Leaving the Door Open
After you finish using the washer, leave the door open overnight to allow air to circulate and dry the drum. This helps prevent odors.
Cleaning the Dispenser Drawer
Leaving detergent in the detergent dispenser drawer for an extended period of time or using the washer for a long period of time may cause the build-up of residue in the detergent dispenser drawer. Remove and clean the detergent dispenser drawer once or twice a month.
WARNING · Do not spray water inside the washer. Doing so
may cause fire or electric shock.
1 Turn off the washer, and unplug the power
cord.
2 Pull the drawer straight out until it stops.
3 Press down hard on the disengage button a
and pull the drawer completely out.
Removing Mineral Buildup
In areas with hard water, mineral scale can form on internal components of the washer. Periodically clean the mineral buildup on the internal components to extend the lifespan of the washer. Use of a water softener is recommended in areas with hard water.
· Use a descaler to remove visible mineral buildup on the washer drum.
· After descaling, always run the Tub Clean cycle before washing clothing.
4 Remove the inserts from the drawer.
5 Clean the inserts and drawer with warm
water. · Use a soft cloth or brush to clean and to
remove any residue. · Do not use soap when cleaning the drawer
and inserts.
6 Wipe off any moisture with a dry towel or
cloth after cleaning.
38 MAINTENANCE
7 To clean the drawer opening, use a small,
non-metal brush to clean the recess. Remove all residue from the upper and lower parts of the recess.
8 Replace the drawer.
WARNING
· The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that could enter the valves with the water supply. Operating the washer with these filters removed could cause a valve to open continuously, resulting in flooding and/or property damage.
CAUTION
· Do not use the washer without the inlet filters. Doing so will cause leaks and malfunction.
· If you use the washer in an area with hard water, the inlet filter may clog due to lime buildup and require more frequent cleaning.
Cleaning the Door Seal
Clean the door seal once a month to prevent build-up of dirt.
CAUTION · Cleaning the door seal with undiluted bleach
may cause malfunction of the door seal and washer parts. You must add water to the bleach before using it.
1 Wear rubber gloves and protective goggles.
2 Dilute 3/4 cup (177 mL) of liquid chlorine
bleach in 1 gallon (3.8 L) of water.
1 Turn off the washer, and unplug the power
cord.
2 Turn off hot and cold water faucets.
3 Unscrew the hot and cold water hoses from
the back of the washer.
4 Remove the filters from the water valves
carefully. · Use pliers to pull out the filters from the
water valves.
3 Wipe around the door seal.
· Soak a sponge or a soft cloth in this diluted solution and wipe all around the door seal.
4 Wipe up any moisture with a dry towel or
cloth after cleaning.
5 Leave the door open to allow the door seal to
dry completely.
5 Remove foreign objects and soak the filters in
white vinegar or a lime scale remover.
· If using a lime scale remover, follow the manufacturer's instructions. Be careful not to damage the filters while cleaning them.
Cleaning the Water Inlet Filters
If the washer does not fill properly, an error message will appear on the display. The inlet valve filter screens could be clogged by hard water scale, sediment in the water supply, or other debris.
6 Rinse filters thoroughly and press them back
into place.
7 Flush then reattach the water hoses.
· Before reattaching the water inlet hoses, flush them by running several gallons of water through them into a bucket or drain,
ENGLISH
preferably with the faucets wide open for maximum flow.
NOTE · An IE error message may blink on the display
when the water pressure is low or an inlet filter is clogged with dirt. Clean the inlet filter.
MAINTENANCE 39
4 Remove the pump filter.
· Twist the pump filter counterclockwise to remove.
Cleaning the Drain Pump Filter
The washer fails to drain if the drain pump filter is clogged. Periodically clean the drain filter to prevent clogging with foreign objects.
WARNING · Opening the drain filter will result in water
overflowing if there is water in the drum. Use a bucket if the drum is not completely drained before you open the drain filter. · Using the washer without the drain filter or with an incorrectly assembled drain filter may cause leaks or malfunction of the washer.
1 Turn off the washer, and unplug the power
cord.
2 Open the drain pump filter cover.
5 Clean the pump filter and opening.
6 Reassemble the plug onto the drain hose and
reclip the drain hose.
3 Drain any remaining water.
· Unclip the drain hose and remove the plug from the drain hose to drain the remaining water.
7 Insert the drain pump filter and twist it
clockwise.
8 Close the drain pump filter cover.
40 MAINTENANCE
NOTE · An OE message blinks on the display when the
drain pump filter is clogged with dirt. Clean the drain pump filter.
7 Press the Start/Pause button to start the
drain pump for 1 minute.
· This will expel some of the antifreeze, leaving enough to protect the washer from damage.
Care in Cold Climates
Storing the Appliance
If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing temperatures, follow these steps to protect the washer from damage.
NOTE · Make sure the drum is empty before following
these steps.
8 Turn off the washer and unplug the power
cord.
9 Dry the drum interior with a soft cloth, and
close the door.
10 Store the washer in an upright position.
11 Remove the inserts from the dispenser. Drain
any water in the compartments and let them dry.
1 Turn off the washer, and unplug the power
cord.
2 Turn off the water faucets.
3 Disconnect the water inlet hoses. Drain any
water from the hoses.
12 To remove the antifreeze from the washer
after storage, run the Speed Wash cycle using detergent. · Do not add laundry to this cycle.
When the Water Inlet Hoses Are Frozen
1 Turn off the washer, and unplug the power
cord.
2 Turn off the faucets connected to the water
inlet hoses.
4 Plug the power cord into a properly grounded
electrical outlet.
5 Add 1 gallon of nontoxic recreational vehicle
(RV) antifreeze to the empty drum and close the door. · Never use automotive antifreeze.
6 Turn on the washer and press the Spin
button.
3 Pour hot water on the frozen faucets to thaw
the water inlet hoses and remove the water inlet hoses.
4 Immerse the water inlet hoses in hot water to
thaw them.
5 Reconnect the water inlet hoses to the water
inlets of the washer and to the faucets. · See Connecting the Water Inlet Hoses for
details.
6 Turn on the faucets.
7 Press the Power button to turn on the
washer.
8 Press the Spin button to operate spin only
cycle for draining and spinning.
9 Press the Start/Pause button.
When the Drain Hose is Frozen
1 Pour hot water in the washer drum and close
the door.
2 Wait for 1 - 2 hours.
3 Press the Power button.
4 Press the Spin button to operate spin only
cycle for draining and spinning.
5 Press the Start/Pause button to make sure
the water drains.
MAINTENANCE 41
ENGLISH
42 MAINTENANCE
Dryer
Regular Cleaning
Cleaning the Exterior
Proper care of your appliance can extend its life. The outside of the appliance can be cleaned with warm water and a mild, nonabrasive household detergent. Immediately wipe off any spills with a soft, damp cloth.
NOTE · Do not use methylated spirits, solvents, or
similar products. · Never use steel wool or abrasive cleansers; they
can damage the surface.
Cleaning the Interior
· Wipe around the door opening and seal with a soft, damp cloth to prevent lint and dust buildup that could damage the door seal.
· Clean the window with a soft cloth dampened with warm water and a mild, nonabrasive household detergent. Then wipe dry.
· The stainless steel drum can be cleaned with a conventional stainless steel cleaner, used according to the manufacturer's specifications. Never use steel wool or abrasive cleansers; they may scratch or damage the surface.
Cleaning Around and Under the Appliance
Vacuum lint and dust from around the dryer and underneath it regularly.
Maintaining Ductwork Vent ductwork should be checked for lint build up once per month and cleaned at least once per year. If any noticeable reduction in airflow or drying performance occurs, immediately check ductwork for obstructions and blockages and contact a qualified technician or service provider.
Cleaning the Lint Filter
Always clean the lint from the filter after every cycle.
a Lint Filter To clean the lint filter, open the dryer door and pull the lint filter straight up. Then:
1 For everyday cleaning, roll any lint off the
filter with your fingers, or
2 Vacuum the lint filter.
3 If the lint filter has become very dirty or
clogged with fabric softener, wash the lint filter in warm, soapy water and allow it to dry thoroughly before reinstalling.
NOTE
· NEVER operate the appliance without the lint filter in place.
MAINTENANCE 43
ENGLISH
44 TROUBLESHOOTING
TROUBLESHOOTING
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service.
Washer
FAQs: Frequently Asked Questions
Q: Why does my washer make loud banging noises while it is filling with water?
A: This is actually a problem with the plumbing in your home. When the water valve in the washer shuts off, it can cause pipes in your home to move, resulting in a loud banging noise. This effect, called water hammer, can be reduced by installing an item called a water hammer arrestor. Add-on arrestors can be purchased through your local hardware or home improvement store.
Q: Why is there so little water in my washer? How can it clean the clothes?
A: HE (High-Efficiency) washers are designed to properly wash your laundry while using a minimum amount of water and energy. Because the water volume is low, the small amount of detergent used is more concentrated in the water, resulting in excellent cleaning performance.
Q: When I press a button, why does my washer beep and then nothing happens?
A: The Control Lock feature is turned on. To turn it off, turn on the washer, then press and hold the button that has Control Lock on or under it for 3 seconds.
Q: Where should I pour the powdered laundry products when doing my laundry?
A: If you are using powdered laundry detergent, load it in the main detergent dispenser after removing the liquid detergent insert. Powdered laundry agents or powdered color safe bleach should be put directly into the drum. These products can be put in the empty drum before loading or on top of the laundry after loading the washer.
Error Messages
Problem
IE
INLET ERROR
Possible Cause & Solution
Water supply faucets are not fully open. · Make sure that the water faucets are fully open.
Water inlet hoses are kinked, pinched, or crushed. · Make sure that the hoses are not kinked, pinched or crushed behind or under the washer.
Be careful when moving the washer during cleaning or maintenance.
Water inlet filters are clogged. · Clean the inlet filters. See MAINTENANCE.
Water supply pressure to faucet or house is too low. · Check another faucet in the house to make sure that household water pressure is
adequate and flow is not restricted. · Disconnect the water inlet hoses from the washer and run a few gallons of water through
the hoses to flush out any dirt. · If flow is too low, contact a plumber to have the water supply lines repaired.
Water supply connected with leak-limiting hoses. · The use of hoses designed to limit leaks is not recommended. Leak limiting hoses can trip
falsely and prevent the washer from filling.
TROUBLESHOOTING 45
ENGLISH
Problem
UE
UNBALANCE ERROR
dE, dE1, dEz, dE4
DOOR OPEN ERROR
OE
WATER OUTLET ERROR
tE
TEMPERATURE SENSOR ERROR
FE
OVERFLOW ERROR
PE
PRESSURE SENSOR ERROR
LE
MOTOR LOCKED ERROR
svd
OVERSUDSING DETECTION
PF
POWER FAILURE
FF
FROZEN ERROR
CL
CONTROL LOCK FUNCTION
tcL
TUB CLEAN ALARM
vs
VIBRATION SENSOR ERROR
Possible Cause & Solution
The load is too small. · Add additional items to allow the washer to balance the load.
Heavy articles are mixed with lighter items. · Always try to wash articles of somewhat similar weight to allow the washer to evenly
distribute the weight of the load for spinning.
The load is out of balance. · Manually redistribute the load if articles have become tangled, preventing the automatic
rebalancing from working properly.
The door is not secured. · Close and secure the door. If the message keeps appearing, unplug the power cord and
call for service.
Drain hose is kinked, pinched, or clogged. · Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under
the washer.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the washer. · Move the end of the drain hose so that it is lower than 96 inches (2.4 m).
Control error. · Unplug the washer and wait 60 minutes. Reconnect power and try again. · If the error code is still displayed, call for service
Water level is too high due to a faulty water valve. · Close the water faucets, unplug the washer, and call for service.
The water level sensor is not working correctly. · Close the water faucets, unplug the washer, and call for service.
A motor error has occurred. · Allow the washer to stand for 30 minutes and then restart the cycle. · If the error code is still displayed, call for service.
Oversudsing of detergent · Do not add more than the manufacturer's recommended amount of detergent. · If too many suds are detected during spinning, the washer stops to help prevent leaking.
Power failure or inadequate electrical service may have occurred during operation. · Press the Start/Pause button to restart the cycle.
Inlet hose, drain hose or drain pump is frozen. · See Care in Cold Climates.
The Control Lock function is on to prevent anyone from changing cycles or operating the washer. · Turn off the Control Lock function in the control panel. See Control Lock under Options
and Extra Functions.
It is time to run the Tub Clean cycle. · This is not an error code. It indicates that the Tub Clean cycle is running or needs to be run
to clean the washer drum.
Vibration sensor malfunctions. · Call for service.
46 TROUBLESHOOTING
Noises
Problem
Possible Cause & Solution
Clicking
Door lock sounds when the door locks or unlocks. · Normal operation
Spraying or hissing
Water spraying or circulating during the cycle · Normal operation
Humming or Gurgling
Drain pump is pumping water from the washer at times during a cycle. · Normal operation
Water sloshing
A liquid in the balance ring around the pulsator helps the basket spin smoothly. · Normal operation
Water being added after the washer has already begun to operate
The washer adapts to the load size and type to add more water to the cycle as needed. · Normal operation
The wash load may be unbalanced. If the washer senses that the load is unbalanced, it will stop and refill to redistribute the load. · Normal operation
The washer may be diluting laundry additives to add to the wash load. · Normal operation
Rattling and clanking noise
Foreign objects, such as keys, coins, or safety pins may be in drum or pump. · Stop the washer, check the drum and the drain filter for foreign objects. · If noise continues after the washer is restarted, call for service.
Thumping sound
Heavy wash loads may produce a thumping sound.
· This is normal, but if the sound continues, the washer is probably out of balance. Stop and redistribute wash load.
Wash load may be out of balance. · Pause the cycle and redistribute the load after the door unlocks.
Vibrating noise
Packaging materials were not removed. · See Unpacking and Removing Shipping Material in INSTALLATION.
Wash load may be unevenly distributed in the drum. · Pause the cycle and redistribute the load after the door unlocks.
Not all leveling feet are resting firmly and evenly on the floor. · See Leveling the Appliance in INSTALLATION.
Floor is not rigid enough. · Make sure that the floor is solid and does not flex. See Flooring in INSTALLATION.
Squeaking noise
Packaging materials were not removed. · See Unpacking and Removing shipping Material in INSTALLATION.
Banging noise when the washer is filling with water. (Water hammer)
Plumbing in the home moves or flexes when the water valves in the washer shut off.
· Water hammer is not caused by a defect in the washer. Install water hammer arrestors (purchased separately at hardware or home improvement store) between the fill hose and the washer for best results.
Household water supply pressure is very high. · Adjust household water supply regulator to a lower pressure or contact a plumber.
TROUBLESHOOTING 47
Operation
ENGLISH
Problem
Possible Cause & Solution
Water Leaking
Hoses are not connected correctly. · Check hoses and connectors for leaks, cracks, and splits. · Check and tighten hose connections.
House drain pipes are clogged.
· The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain. If water is seen coming out of the drain, check for proper drain hose installation and check for restrictions in the drain.
· Contact a plumber to repair drain pipe.
Drain hose has come out of the drain connector or is not inserted far enough.
· Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain.
· For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange. For larger drain pipes, insert the drain hose into the pipe 1 - 2 inches past the flange.
Oversudsing of detergent
· Oversudsing may create leaks, and may be caused by the type and amount of detergent used. HE (High-Efficiency) detergent is the only detergent recommended. The normal amount of detergent to use is 1/4 to 1/2 of the maximum amount recommended by the detergent manufacturer.
· Always reduce the amount of detergent if the load is small or lightly soiled, or if the water is very soft.
· Never use more than the maximum amount recommended by the detergent manufacturer.
Excessive sudsing
Too much detergent or incorrect detergent
· HE detergents are formulated specifically for HE (High-Efficiency) washers and contain suds reducing agents. Only use detergent with the HE (High-Efficiency) logo.
· For detergent quantities refer to Detergent Use in OPERATION. If sudsing or detergent residue continues to be an issue, add an extra rinse.
Washer will not turn on.
Power cord is not properly plugged in.
· Make sure that the plug is plugged securely into a grounded, 3-prong, 120-VAC, 60 Hz outlet.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
· Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified election.
Wash cycle time is longer than usual.
The washer automatically adjusts the wash time for the amount of laundry, water pressure and other operating conditions.
· This is normal. The washer adjusts cycle time automatically to provide optimal results for the selected cycle. The time remaining shown in the display is only an estimate. Actual time may vary.
48 TROUBLESHOOTING
Problem Incomplete or no dispensing of detergent
Washer will not operate.
Possible Cause & Solution
Detergent compartments clogged from incorrect filling. · Make sure that detergent and additives are put into the correct dispenser compartments. · For all detergent types, always make sure that the dispenser drawer is fully closed before
the start of the cycle.
Too much detergent used. · Make sure that the suggested amount of detergent is used according to the
manufacturer's recommendations. You may also dilute the detergent with water to the maximum fill line on the compartment to avoid clogging. Use only HE (High-Efficiency) detergent.
NOTE
· Always use as little detergent as possible. HE (High-Efficiency) washers need very little detergent to achieve optimum results. Using too much detergent will cause poor wash and rinse performance and may contribute to odors in the washer.
Insufficient water supply · Make sure that both hot and cold water faucets are turned on all the way.
Normal residue · It is normal for a small amount of detergent to remain in the dispenser. If this residue
builds up, it can interfere with normal dispensing of detergents. Refer to the cleaning instructions.
Control panel has powered off due to inactivity. · This is normal. Press the Power button to turn on the washer.
Washer is unplugged. · Make sure that the power cord is plugged securely into an electrical outlet.
Water supply is turned off. · Turn both hot and cold faucets fully on.
Controls are not set properly. · Make sure that the cycle was set correctly, close the door and press the Start/Pause
button to start the wash cycle.
Door is open. · Close the door and make sure that nothing is caught under the door preventing it from
closing completely.
Circuit breaker/fuse is tripped/blown. · Check house circuit breakers/fuses. Replace fuses or reset breaker. The washer should be
on a dedicated branch circuit.
Start/Pause button was not pressed after the cycle was set. · Press the Power button then reselect the desired cycle and press the Start/Pause button.
If the Start/Pause button is not pressed within a certain time, the washer will be turned off. (The time varies by model, from 4 to 60 minutes.).
Extremely low water pressure. · Check another faucet in the house to make sure that household water pressure is
adequate.
Washer is too cold. · If the washer has been exposed to temperatures below freezing for an extended period of
time, allow it to warm up before pressing the Power button. Otherwise, the display will not come on.
TROUBLESHOOTING 49
ENGLISH
Problem
Possible Cause & Solution
Washer is not filling properly.
Filter is clogged.
· Make sure that inlet filters on the fill valves are not clogged. Refer to Cleaning the Water Inlet Filters in MAINTENANCE.
Inlet hoses may be kinked. · Check that inlet hoses are not kinked or clogged.
Energy efficiency
· This is a High-Efficiency (HE) washer. As a result, the water level settings for this washer may be different than for conventional washer.
Insufficient water supply · Make sure that both hot and cold water faucets are turned on all the way.
Washer door is open.
· Close the door and make sure that nothing is caught under the door preventing it from closing completely.
Water level is too low.
· The water will not normally cover the clothes. The fill level is optimized for the wash motion to achieve the best wash performance.
Water in the washer does not drain or drains slowly.
Drain hose is kinked, pinched, or clogged.
· Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under the washer.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the washer.
· Move the end of the drain hose so that it is lower than 96 inches (2.4 m).
Bleach does not dispense.
Bleach dispenser cover is not properly installed (on some models).
· Make sure that the bleach cover is properly installed and snapped into place before the beginning of the cycle.
Bleach dispenser is dirty or clogged.
· Lift out the bleach dispenser cover and clean out the reservoir. Lint and other foreign debris that are collected inside the dispenser may prevent proper dispensing of the bleach.
Premature dispensing of bleach
Bleach dispenser filled for future load.
· You cannot store bleach in the dispenser for future use. The bleach will be dispensed every load.
Overfilling the bleach dispenser
· Overfilling the bleach dispenser will cause the bleach to dispense immediately, which will damage the laundry or the washer. Always measure bleach, but never fill above the max line on the dispenser. A half cup of bleach is sufficient for most loads. Never use more than 1 cup of bleach.
50 TROUBLESHOOTING
Performance
Problem Wrinkling
Staining
Poor stain removal Musty or mildewy odor in the washer
Possible Cause & Solution
Washer is not unloaded promptly. · Always remove items from the washer as soon as the cycle is complete.
Washer is overloaded. · The washer can be fully loaded, but the drum should not be tightly packed with items. The
door of the washer should close easily.
Hot and cold water inlet hoses are reversed. · Hot water rinse can set wrinkles in garments. Check the inlet hose connectors.
Bleach or softener dispensed too soon. · Dispenser compartment was overfilled or closed too quickly, causing the bleach or
softener to dispense immediately. Always measure bleach, and never use more than 1 cup.
Bleach or softener was added directly to the wash load in the drum. · Always use the dispensers to ensure that laundry products are properly dispensed at the
right time in the cycle.
Washer was not unloaded promptly. · Always remove items from the washer as soon as possible after the cycle is completed.
Clothes were not properly sorted. · Always wash dark colors separately from light colors and whites to prevent discoloration. · Never wash heavily soiled items with lightly soiled items.
Proper options are not selected. · Heavier soils and tougher stains may require extra cleaning power. Select the Heavy Soil
feature to boost the cleaning power of the selected cycle.
Previously set stains. · Articles that have previously been washed may have stains that have been set. These
stains may be difficult to remove and may require hand washing or pre-treating to aid in stain removal.
Incorrect or too much detergent has been used. · Use only HE (High-Efficiency) detergent in accordance with the manufacturer's
instructions.
Inside of the drum was not cleaned properly. · Run the Tub Clean cycle regularly.
Odor
Problem Odor
TROUBLESHOOTING 51
Possible Cause & Solution Some odor is caused by the rubber attached to the washing machine. · This odor is normal for new rubber and will disappear after the machine has been run a
few times. If the rubber door gasket and door seal area are not cleaned regularly, odors can occur from mold or foreign substances. · Be sure to clean the gasket and door seal regularly and check under the door seal for small
items when unloading the washer. Odors can occur if foreign substances are left in the drainage pump filter. · Be sure to clean the drainage pump filter regularly. Odors can occur if the drainage hose is not properly installed, causing siphoning (water flowing back inside the washing machine). · When installing the drainage hose, be sure that it doesn't become kinked or blocked.
ENGLISH
52 TROUBLESHOOTING
Dryer
FAQs: Frequently Asked Questions
Q: When I press a button, why does my dryer beep and then nothing happens?
A: The Control Lock feature is turned on. To turn off Control Lock, turn the dryer on, then press and hold the button that has Control Lock on or under it for 3 seconds.
Q: Why does my dryer take so long to dry clothes?
A: Proper airflow is critical to the efficient operation of clothes dryers. A lint filter which is full of lint or clogged with fabric softener sheet residue can reduce the airflow to the point that the time required to dry clothing will be greatly increased.
Q: Why does my dryer start by itself every few minutes?
A: This is how the Wrinkle Care feature works. The dryer runs briefly every few minutes for up to 3 hours after the cycle finishes. This feature is designed to help prevent wrinkles from setting in when the dryer is not unloaded immediately after the cycle is finished.
Error Messages
Problem
tE1 through tE7
TEMPERATURE SENSOR ERROR
Ps
POWER ERROR
d7s, d8O, dGO, dGs
DUCT BLOCK ERROR
[L
CONTROL LOCK FUNCTION
Possible Cause & Solution
Temperature sensor failure. · Turn off the appliance and call for service.
Power cord is connected incorrectly. · Check the connection of the power cord to the terminal block.
The duct work is about 75% - 95% blocked. (The error code is displayed for 2 hours only.) · Do not use the appliance until the exhaust system has been cleaned and/or repaired.
Using the appliance with a severely restricted exhaust is dangerous and could result in a fire or other property damage. · Check the outside dryer vent while the appliance is operating to make sure there is strong airflow. If the exhaust system is extremly long, have it repaired or rerouted.
House exhaust system blocked. · Keep the area around the dryer clean and free of clutter. Check vent hood for damage or
lint clogging. Make sure the area around the vent hood is clear.
The Control Lock function is on to prevent anyone from changing cycles or operating the dryer. · Turn off the Control Lock function in the control panel. See Control Lock under Options
and Extra Functions.
Operation
Problem
The Flow SenseTM
(W) indicator
remains active after clearing the restriction in the venting.
Possible Cause & Solution
After clearing the restrictions, the Flow SenseTM (W) system requires multiple,
consecutive cycles to determine that the performance value has improved before the
Flow SenseTM (W) indicator is reset.
· If the Flow SenseTM (W) indicator remains active for more than five cycles after the
restriction has been cleared, call for service.
TROUBLESHOOTING 53
ENGLISH
Problem
Possible Cause & Solution
Clothes take too long to dry.
Exhaust ducts are blocked, dirty, or duct run is too long.
· Confirm that the exhaust duct is properly configured and free of debris, lint, and obstructions. Make sure that the outside wall damper can open properly and is not blocked, jammed, or clogged.
Load is not properly sorted
· Separate heavy items from lightweight items. Larger and heavier items take longer to dry. Light items in a load with heavy items can fool the sensor because the light items dry faster.
Large and heavy fabrics are loaded.
· Heavy fabrics take longer to dry because they tend to retain more moisture. To help reduce and maintain more consistent drying times for large and heavy fabrics, separate these items into smaller loads of a consistent size.
Dryer controls are not set properly.
· Use the appropriate control settings for the type of load you are drying. Some loads may require an adjustment of the dry level setting for proper drying.
Lint filter needs to be cleaned.
· Remove the lint from the filter before every load. With the lint removed, hold the filter up to a light to see if it is dirty or clogged. With some loads that produce high amounts of lint, such as new bath towels, it may be necessary to pause the cycle and clean the filter during the cycle.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
· Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
The appliance is overloaded. · Divide extra large loads into smaller loads for better drying performance and efficiency.
Energy Saver option is selected. (on some models)
· If using the Normal cycle, deselect the Energy Saver option that is selected by default. This option reduces enery use by adding an air dry section to the beginning of the cycle. It is normal to feel no heat at the beginning of the cycle while in Energy Saver mode.
The appliance will not turn on.
Power cord is not properly plugged in.
· Make sure that the plug is securely plugged into a grounded outlet matching the appliance's rating plate.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
· Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
The appliance does not heat.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
· Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
Gas supply or service is turned off.
· Confirm that the house gas shutoff and the shutoff valves of the dryer are both fully open. Even if gas is not supplied to the appliance, it will run and no error codes will display. Verify that other gas appliances in the home are working normally.
Energy Saver option is selected. (on some models)
· If using the Normal cycle, deselect the Energy Saver option that is selected by default. This option reduces energy use by adding an air dry section to the beginning of the cycle. It is normal to feel no heat at the beginning of the cycle while in Energy Saver mode.
54 TROUBLESHOOTING
Problem
Drying time is not consistent.
Possible Cause & Solution
Heat settings, load size, or dampness of clothing is not consistent.
· The drying time for a load will vary depending on the size of the load, the type of fabrics, the wetness of the clothes and the condition of the lint filter. An unbalanced load in the washer can cause poor spinning, resulting in wetter clothes which will take longer to dry.
Performance
Problem
Possible Cause & Solution
Clothes are wrinkled. Clothes dried too long (overdried).
· Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter drying time or use a lower dry level setting and remove items while they still retain a slight amount of moisture.
Clothes left in dryer too long after cycle ends.
· Use the Wrinkle Care option. This option will tumble the clothes briefly every few minutes for up to 3 hours to help prevent wrinkling.
Greasy or dirty spots Fabric softener used incorrectly.
on clothes.
· Check and follow the instructions provided with your fabric softener.
Clean and dirty clothes are being dried together.
· Use your dryer to dry only clean items. Soil from dirty clothes can transfer to the clean clothes in the same or later loads.
Clothes were not properly cleaned or rinsed before being placed in the dryer.
· Stains on dried clothes could be stains that were not removed during the washing process. Make sure that clothes are being completely cleaned or rinsed according to the instructions for your washer and detergent. Some difficult soils may require pre-treating prior to washing.
Clothes are shrinking.
Garment care instructions are not being followed.
· To avoid shrinking your clothes, always consult and follow fabric care instructions. Some fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink when dried in a dryer. Use a low or no heat setting.
Lint on clothes.
Lint filter not cleaned properly.
· Remove the lint from the filter before every load. With the lint removed, hold the filter up to a light to see if it is dirty or clogged. If it looks dirty, follow the cleaning instructions in the MAINTENANCE section. With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle.
Laundry not sorted properly.
· Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should be dried separately from clothes that are lint trappers (i.e., a pair of black linen pants).
Excess static in clothes.
· Use a fabric softener to reduce static electricity. Be sure to follow the manufacturer's instructions. Overdrying a load of laundry can cause a buildup of static electricity.
The appliance is overloaded. · Divide extra large loads into smaller loads for drying.
Tissue, paper, etc., left in pockets. · Check pockets thoroughly before washing and drying clothes.
ENGLISH
TROUBLESHOOTING 55
Problem Excess static in clothes after drying.
Clothes have damp spots after a dry cycle.
Possible Cause & Solution
Fabric softener is not used or is used incorrectly.
· Use a fabric softener, if available, to reduce static electricity. Be sure to follow the manufacturer's instructions.
Clothes dried too long (overdried).
· Overdrying a load of laundry can cause a buildup of static electricity. Adjust settings and use a shorter drying time. Select a lower dry level setting, if necessary.
Drying synthetics, permanent press, or synthetic blends.
· These fabrics are naturally more prone to static buildup. Try using fabric softener, or use a lower dry level setting and/or shorter time settings.
Very large load or very small load. Single large item such as a blanket or comforter.
· If items are too tightly packed or too sparse the sensor may have trouble reading the dryness level of the load. Use a Time Dry cycle for very small loads.
· Large, bulky items such as blankets or comforters can sometimes wrap themselves into a tight ball of fabric. The outside layers will dry and register on the sensors, while the inner core remains damp. When drying a single bulky item, it may help to pause the cycle once or twice and rearrange the item to unwrap and expose any damp areas.
· To dry a few remaining damp items from a very large load or a few damp spots on a large item after a sensor cycle has completed, empty the lint trap, and then set a Time Dry cycle to finish drying the item(s).
Indicator Messages
Problem
Possible Cause & Solution
Flow Sense indicator
(W) shows four bars
during the drying cycle or the display
shows d8O after
drying.
Exhaust system is too long or has too many turns/restrictions. · Install a shorter or straighter duct run. See the Installation Instructions for details.
Partial blockage of the ductwork due to lint buildup or other foreign object. · Ductwork should be checked/cleaned immediately. Dryer can be used in this condition, but
drying times will be longer and energy consumption will increase.
The appliance has detected a restriction in the external dryer venting.
· If exhaust restrictions are sensed by the Flow Sense system, the indicator will remain on for 2 hours after the end of the cycle. Opening the door or pressing the Power button will turn off the display.
· This warning light is not a dryer failure and is not covered by the dryer warranty. Contact a duct cleaning service to set up an appointment to have your exhaust system cleaned and inspected.
The Flow Sense
indicator (W)
remains active after clearing the restriction in the venting.
After clearing the restriction, the Flow Sense system requires multiple, consecutive cycles to determine that the performance value has improved before the Flow Sense indicator is reset.
· If the Flow Sense indicator remains active for more than five cycles after the restriction has been cleared, call for service.
Check filter indicator
(K) is on during the
drying cycle.
Lint filter not cleaned properly.
· Remove the lint from the filter before every load. With the lint removed, hold the filter up to a light to see if it is dirty or clogged. If it looks dirty, follow the cleaning instructions. With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle.
56 TROUBLESHOOTING
Common
Wi-Fi
Problem
Trouble connecting appliance and smartphone to Wi-Fi network
Possible Cause & Solution
The password for the Wi-Fi network was entered incorrectly. · Delete your home Wi-Fi network and begin the connection process again.
Mobile data for your smartphone is turned on. · Turn off the Mobile data on your smartphone before connecting the appliance.
The wireless network name (SSID) is set incorrectly. · The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz. · Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer.
The appliance and the router are too far apart. · If the appliance is too far from the router, the signal may be weak and the connection may
not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater.
ENGLISH
LIMITED WARRANTY
LIMITED WARRANTY 57
USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS ("LG") TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED "PROCEDURE FOR RESOLVING DISPUTES" BELOW.
Should your LG Washer/Dryer (collectively "Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product ("You") and applies only when purchased lawfully and used within the United States including U.S. Territories.
WASHER WARRANTY PERIOD
Product
Direct Drive Motor (Stator or Rotor)
Washer Drum
Parts (internal/ functional parts only) and Labor: One (1) year from the date of original retail purchase
Parts Only: Ten (10) years from the date of original retail purchase You are responsible for any applicable labor cost.
Parts Only: Three (3) years from the date of original retail purchase You are responsible for any applicable labor cost.
DRYER WARRANTY PERIOD
Product
Dryer Drum
Parts (internal/ functional parts only) and Labor: One (1) year from the date of original retail purchase
Parts Only: Three (3) years from the date of original retail purchase You are responsible for any applicable labor cost.
· Replacement Products and parts are warranted for the remaining portion of the original limited warranty period or ninety (90) days, whichever is greater.
· Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.
· Replaced Product or part(s) will be the property of LG.
· Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty. In the event of no proof of purchase, warranty start date will be ninety (90) days from the manufacture date.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG'S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
58 LIMITED WARRANTY
THIS LIMITED WARRANTY DOES NOT COVER:
· Service trips to i) deliver, pick up, or install, or; educate how to operate the Product;, ii) correct wiring;, or iii) correct unauthorized repairs, installations or disassembly of the Product.
· Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service.
· Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply, or inadequate supply of air.
· Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere, in an unsuitable environment, or otherwise contrary to the Product owner's manual.
· Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, pandemics, acts of nature, or any other causes beyond the control of LG.
· Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance, or service not approved by LG. Improper repair includes use of parts not authorized or specified by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product's owner's manual.
· Damage or failure of the Product caused by unauthorized modification or alteration, any other property damage or failure resulting from any water leakage where the Product is not properly installed in accordance with the Product's owner's manual.
· Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes. · Damage or failure of the Product caused by use of parts, accessories, components, consumable cleaning
products, any other products, or service that are not authorized by LG. · Replacement of light bulbs, filters, fuses, or any other consumable parts. · Damage or failure of the Product caused by transportation, storage, and/or handling, including
scratches, dents, chips, and/or other damage to the finish of your Product, unless such damage is reported within one (1) week of delivery. · Damage or missing items to any display, open box, refurbished, or discounted Product. · Refurbished Product or any Product sold "As Is", "Where Is", "With all Faults", or similar disclaimer. · Products with original serial numbers that have been removed, altered, or cannot be readily determined at the discretion of LG. · Increases in utility costs and additional utility expenses in any way associated with the Product. · Any noises associated with normal operation. · Products used for other than normal and proper household use, including, without limitation, commercial or industrial use or, use in offices, and recreational facilities or vehicles, or as otherwise outlined in the Product owner's manual. · Costs associated with removal and/or reinstallation of your Product. · The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with the Product owner's manual. The cost of repair or replacement under the above excluded circumstances shall be borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics, P.O. Box 240007, Huntsville, AL 35813 ATTN: Customer Service
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
ENGLISH
LIMITED WARRANTY 59
Definitions. For the purposes of this section, references to "LG" mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to "dispute" or "claim" shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person's or entity's product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association ("AAA") and will be conducted before a single arbitrator under the AAA's Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the "AAA Rules") and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator's award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys' fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys' fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys' fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a
60 LIMITED WARRANTY
location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser's purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject line: "Arbitration Opt Out" or (ii) calling 1800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on "Find My Model & Serial Number").
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.
Memo 61
62 Memo
Memo 63
LG Customer Information Center
For inquiries or comments, visit www.lg.com or call:
1-800-243-0000 U.S.A. 1-888-542-2623 CANADA
Register your product Online!
www.lg.com
Acrobat Distiller 21.0 (Windows)
